Factory reset your Chromebook

1. Sign out of your Chromebook.
2. Press and hold Ctrl + Alt + Shift + r.
3. Select Restart.
4. In the box that appears, select Powerwash  Continue.
5. Follow the steps that appear and select the guest network
   The Chromebook will begin to auto configure:
   • Follow the onscreen instructions 
   • Check if the problem is fixed

• If the issue continues, please submit a happyfox ticket to the IT team.
• Detail the issue presented and all identify tags on the Chromebook. ie"B0001234"