Jun 12, 2024
Factory reset your Chromebook
- Sign out of your Chromebook.
- Press and hold Ctrl + Alt + Shift + r.
- Select Restart.
- In the box that appears, select Powerwash
Continue.
- Follow the steps that appear and select the guest network
The Chromebook will begin to auto configure:- Follow the onscreen instructions
- Check if the problem is fixed
- If the issue continues, please submit a happyfox ticket to the IT team.
- Detail the issue presented and all identify tags on the Chromebook. ie"B0001234"