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Home > Telephones > Blackrock Campus Classroom Telephone User's Guide
Blackrock Campus Classroom Telephone User's Guide
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Dialing Internal Extensions

  • Pickup the phone handset and wait until you hear the dial-tone
  • Dial the 4-digit extension of the room or person you’re trying to reach

 

Dialing Outside Phone Numbers

  • Pickup the phone handset and wait until you hear the dial-tone
  • Press 9 and wait to hear dial-tone again
  • Press 9 again and then the number you’re trying to reach
    • If dialing a 916 area code phone number you must include the 916 when dialing the number

 

Checking Voicemail Messages

  • Pickup the phone handset and wait until you hear the dial-tone
    • If you have voicemail messages waiting for you in your mailbox, the system will prompt you with how many new messages are waiting for you in your mailbox
  • Press * followed by your extension number to enter your voice mailbox
  • If prompted for a password, input your extension number
    • Note: If you put in your extension number as the password and the voice prompt says "invalid password" please submit a help desk ticket to the IT department. The IT staff will need to reset your voicemail mailbox password.
  • Voice prompted instructions will be played at the end of each message.

 

Programming Voicemail Personal Greeting, Call Waiting and Password

Enter phone programming mode

  • Pickup the phone handset and wait until you hear the dial-tone
  • Press * followed by your extension number
  • If prompted for a password, input your extension number
    • Note: If you put in your extension number as the password and the voice prompt says "invalid password" please submit a help desk ticket to the IT department. The IT staff will need to reset your voicemail mailbox password.
  • Press 5 to program your phone station options:
    • Press 1 = Personal greeting options
    • Press 3 = Call waiting options
    • Press 5 = Mailbox Password options

 

1 -  Select personal greeting

  • You're able to record up to three different personal greeting messages
  • Select the desired greeting number: 1, 2, or 3
  • The system will prompt you to re-record, delete, hear, or select as the current greeting by pressing #
    • Press 1 to record personal greeting - Begin recording at the tone; press 1 to stop. The new personal greeting automatically replaces the previous greeting. (Note: Your mailbox will be disabled if no personal greeting exists)
    • Press 2 to delete personal greeting - When prompted, press 2 again to confirm deletion. (Warning: Don't delete all of your greetings. If you do, the system will turn off your mailbox until there is at least one greeting again)
    • Press 3 to hear current personal greeting

 

3 - Call waiting

  • Press 1 to Enable call waiting
  • Press 0 to Disable call waiting

 

5 - Password

The password will apply to station programming, voice mail retrieval and certain other features (when activated)

  • Press 1 to Enter a new password
  • Press 2 to Delete current password
  • Press 3 to Hear current password

 

For simplicity, please make the password that same as your extension number.

 

 

 

 

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